Nursing staff is focused on giving care to the patient or resident. Unfortunately, the average time spent giving care on the job is less than 22% of their working time. After a nurse call, the staff needs to walk to the room in order to understand why the resident or patient called for the nurse.

This is time consuming for the staff, and frustrating for the patient since the average time of nurse’s response is above expectations. iCall offers SIP speech room units which allow nurses to use the direct intercom communication right after a room call, so they can find out the reason of the room call immediately and respond in the right way.

Patients will be at ease, since they got the confirmation of the call follow-up.